Chad Bartley

Senior Full-Stack Engineer  ·  Rust / Python / TypeScript

~10 years shipping products end to end — fintech, healthtech, commerce, adtech. Production AI systems: agent runtimes, RAG, LLM tooling. Ex-Meta, YC W24. Two-time founder.

Cleveland, OH · remote bartlec04@gmail.com · linkedin · github · getward.ai

Experience

Ward (getward.ai) — Co-Founder & CPO

Oct 2025 – Present

Enterprise data platform: ask questions of company data, with an audit trail on every AI answer.

  • Built the agent runtime, analytics layer, and AI BI tooling in Rust and React; in production with ~20 paying SMB customers, deployed cloud or on-prem.
  • Designed the multi-tenant security model — Cedar policy enforcement, extensible OAuth, audit logging — and led the platform through SOC 2.
  • Landed two paying enterprise customers, including a $400M, 850-store grocery chain that converted a 12-week POC into a one-year retainer on production SAP S/4HANA data.
  • Own engineering direction as CPO: roadmap, delivery cadence, and code review across the codebase.

HyperMarket — Senior Full-Stack Engineer (contract)

Feb 2025 – Jan 2026

Digital-commerce platform for creators; two-person engineering team.

  • Cut monthly AWS spend ~70% by collapsing three full environments to test + production and consolidating serving onto a single EC2.
  • Re-platformed the core REST API from a Django monolith to Rust (Axum/Tokio); migrated auth to AWS Cognito.
  • Built AI onboarding tooling (LangChain/LangGraph, embeddings, vector search) that cut brand onboarding from hours to minutes; onboarded ~20 brands.
  • Shipped the rebuilt commerce product in three months.

Fern (YC W24) — Co-Founder & Principal Engineer

Oct 2023 – May 2024

Chargeback automation for banks. Y Combinator W24.

  • Automated the partner bank's manual chargeback process end to end: a Rust pipeline collecting evidence from Stripe, Adyen, and Shopify into review-ready packets.
  • Architected the async platform ingesting and normalizing transactions across three payment processors.
  • Won ~10 live, high-value disputes for a bank that had written off chargebacks entirely.

Solv Healthcare — Senior Software Engineer

Aug 2023 – Dec 2023

Healthtech.

  • Migrated event processing off the core CRUD application onto an isolated, auto-scaling Celery platform (Docker, Kubernetes).
  • Enabled real-time, event-driven payment processing at hundreds of thousands of operations per minute, replacing polling.

Meta — Senior Business Engineer, Marketplace

Feb 2021 – Jul 2023
  • Led full-stack development and launch of Local Delivery on Marketplace, including the DoorDash partnership (TechCrunch).
  • Scaled Local Delivery from MVP to millions of daily impressions and ~10K monthly transactions (React, GraphQL, REST APIs, webhooks).
  • Built the Ratings & Reviews backend ingesting tens of millions of product reviews daily from five external platforms, surfaced to millions of users (Python).
  • Ran A/B tests showing image-backed, named-reviewer reviews decisively outperformed; redirected review sourcing accordingly.
  • As Better Engineering Champion, worked with senior leadership to restructure documentation and product vetting across a 30+ person org — faster approvals, lower on-call load.

Splash Financial — Senior Software Engineer

Jan 2020 – Feb 2021

Fintech — student-loan refinancing.

  • Rebuilt the document Upload Center end to end on AWS microservices (Lambda, SNS, SQS); conversion rose ~30% and held, adding ~$50K in monthly recurring revenue.
  • Mentored and onboarded engineers; led code reviews and wrote the team's onboarding and process documentation.

Extreme Reach — Software Engineer → Senior Software Engineer

Oct 2016 – Jan 2020

Adtech. Promoted junior to senior in two years.

  • Led the Angular frontend rebuild of AdBridge for Sellers, owning technical planning across multiple teams; the product hit a $2M annual run rate in its first month.
  • Introduced an ORM architecture to the C#/.NET backend and drove adoption across the full engineering org, improving API consistency.

Selected Projects

Skills

Education

Cleveland State UniversityB.S. Computer Science · B.A. Economics